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Analysing non-financial performance
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The wider performance dashboard

The wider performance dashboard

Business performance dashboard linking customer surveys, employee surveys, market share, productivity and environmental record to service quality, repeat purchases and long-term revenue

Non-financial performance means judging a business using measures other than profit, cash flow or costs. Managers use these KPIs as a dashboard because customer loyalty, employee morale, market share, productivity and sustainability each reveal a different part of performance.

Analysing non-financial performance Lesson

  1. A Level
  2. /Business
  3. /Analysing non-financial performance

Step-by-step lessons on Eduqas A Level Business Analysing non-financial performance. Each one builds up to exam-style questions. Build up your knowledge of the core business functions first, then focus revision time on the strategy and evaluation-heavy topics, since these carry the most marks.

Lessons