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Non-financial performance judges performance using measures not directly expressed as [ ].
A
absenteeism, complaints or labour turnover
B
profit, cash or costs
C
market share, loyalty or productivity
D
customer satisfaction, quality or morale
Card 1 of 23
Analysing non-financial performance Flashcards
23 flashcards on Eduqas A Level Business Analysing non-financial performance: the key terms, formulae and case studies you need to recall for Component 1, Component 2 and Component 3.