Non-financial performance judges performance using measures not directly expressed as [ ].
market share, loyalty or productivity
profit, cash or costs
customer satisfaction, quality or morale
absenteeism, complaints or labour turnover
Flashcards for Eduqas A Level Business Analysing non-financial performance, covering the key terms, formulae and case studies you need to recall for Component 1, Component 2 and Component 3. 23 cards, matched to the Eduqas A Level Business (A510QS) specification.