From objectives to KPIs
From objectives to KPIs

Operations management turns broad aims like lower cost, faster delivery, better quality, and lower environmental impact into data you can track. Operations data is numerical or factual information about how well the process is performing, and a KPI is the measurable sign that links the objective to the result.
Step-by-step lessons on AQA A Level Business Operations data: objectives and key performance indicators (KPIs). Each one builds up to exam-style questions. Build up your knowledge of the core business functions first, then focus revision time on the strategy and evaluation-heavy topics, since these carry the most marks.